Privacy Policy

FERNANDO.NGZ LLC, doing business as CRAVE BAKE SUPPLY ("Company," "we," "us," or "our"), respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from https://www.cravebakesupply.com.

This policy applies to customers located in the United States, including residents of California.

We may collect the following categories of personal information:

Information you provide directly

When you place an order, contact us, or interact with our website, we may collect:

• full name
• billing address
• shipping address
• email address
• phone number
• payment details (processed securely through third-party payment providers)
• order history
• communication messages
• customer service inquiries

Automatically collected information

When you browse our website, we may automatically collect:

• IP address
• browser type
• device information
• operating system
• referral URLs
• pages viewed
• shopping behavior
• cart activity
• time spent on pages
• approximate geographic location

Cookies and tracking technologies

We use cookies, pixels, and similar technologies to collect information for:

• website functionality
• analytics
• fraud prevention
• advertising
• retargeting
• customer experience optimization

Please review our Cookie Policy for more information.

We may use personal information to:

• process and fulfill orders
• provide customer support
• communicate regarding orders
• send shipping confirmations
• prevent fraud and unauthorized activity
• improve website functionality
• analyze traffic and shopping behavior
• personalize customer experience
• send marketing communications (where permitted)
• run advertising campaigns
• comply with legal obligations

We do not directly store full payment card information.

Payments are securely processed by trusted third-party providers, including:

• Shopify Payments
• payment processors used by Shopify

These providers process payment information according to their own privacy policies and security standards.

Our store is hosted by Shopify Inc.

Shopify provides the ecommerce platform that allows us to sell our products.

Shopify may collect and process data necessary for:

• checkout
• payment processing
• fraud prevention
• analytics
• customer account management
• store functionality

For more information: https://www.shopify.com/legal/privacy

We may use third-party tools such as:

• Google Analytics
• Meta Pixel (Facebook / Instagram)
• Google Ads
• Shopify analytics tools

These tools may collect information regarding:

• browsing behavior
• product views
• add-to-cart activity
• purchase behavior
• ad engagement

This information helps us improve our marketing and website performance.

We may share personal information with trusted third parties including:

Service providers

For example:

• Shopify
• payment processors
• shipping carriers
• logistics providers
• email communication platforms
• analytics providers

Advertising partners

Such as:

• Meta
• Google

For ad measurement and retargeting purposes.

Legal compliance

We may disclose information if required to:

• comply with law
• respond to legal requests
• prevent fraud
• protect our business rights

Orders are fulfilled and shipped from Miami, Florida, USA.

To complete your order, we may share shipping information with:

• shipping carriers
• logistics/warehouse providers
• fulfillment partners

Only information necessary to complete delivery will be shared.

We retain personal information for as long as necessary to:

• fulfill transactions
• maintain business records
• comply with tax obligations
• resolve disputes
• prevent fraud
• comply with legal requirements

Retention periods may vary depending on applicable law.

We implement reasonable safeguards to protect personal information.

However, no method of transmission over the internet or electronic storage is completely secure.

While we strive to protect your data, we cannot guarantee absolute security.

If permitted by law, we may send:

• promotions
• newsletters
• product announcements
• special offers

You may unsubscribe at any time by:

• clicking unsubscribe links
• contacting us directly

Our website is not intended for children under 13.

We do not knowingly collect personal information from children.

If we become aware that such information has been collected, we will take reasonable steps to delete it.

If you are a California resident, you may have rights including:

• right to know what personal information we collect
• right to access your data
• right to request deletion
• right to correct inaccurate information
• right to opt out of sale or sharing
• right to limit use of sensitive personal information
• right not to be discriminated against for exercising privacy rights

California residents may request to opt out of the sale or sharing of personal information by:

• clicking the Do Not Sell or Share My Personal Information link on our website
• contacting us directly

Depending on applicable law, you may request:

• access to personal information
• correction
• deletion
• opt-out of marketing
• privacy-related assistance

To make a request, contact us.

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of external websites.

Users should review those privacy policies independently.

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated revision date.